If you have ever spent any amount of time in the restaurant business, then you certainly know that running a successful operation entails getting great reviews from both critics and regular customers alike. In this day and age, we have an inordinate amount of websites and apps dedicated to feedback that can influence the decisions of a whole market or demographic. For example, we have Yelp, which is a user based website that allows customers to post their honest reviews on websites. While that may not seem like a big deal, it can actually greatly impact the decisions others make. For example, some people might be from out of town and not know any good restaurants to try. If your restaurant comes up, they will probably try to see how well it is rated. If you have some poor Yelp ratings, many people will decide to skip your spot and go somewhere else. I know this because I have even done it myself!
Anyway, this post should help you with some of the finer points of getting a good review Read on for some insider secrets.
Obviously, since you are working in/for a restaurant, you know that you are there mostly for the food. That’s why they exist! You need to make sure that your food is high quality with great taste and presentation.
Another thing to consider is great service. This will impress customers right off the bat. Make sure your servers and hosts have a smile and are friendly and fast.